Terms of service
Barvelle™ Terms of Service
Last updated: November 10, 2026
Overview
This website is operated by Barvelle (“Barvelle,” “we,” “us,” or “our”). By visiting our site or purchasing from us, you agree to these Terms of Service (“Terms”) and to the policies referenced here, including our Privacy Policy, our Shipping Policy and our Return & Refund Policy. If you do not agree to these Terms, please do not use our site.
1. Eligibility
You must be at least 21 years old to purchase from Barvelle. Our products are designed for preparing cocktails and are intended for adults of legal drinking age. By placing an order, you confirm that you meet this requirement and that the information you provide is accurate and complete.
2. Products & Descriptions
We work to describe and display our products as accurately as possible. Colors, wood tones, and packaging may vary slightly from the images on our site because of lighting, screen settings, and natural differences in wood. Product photos, including lifestyle and AI-assisted imagery, are for illustration. Your item may differ slightly in appearance.
We reserve the right to discontinue any product, change product details, or limit quantities at any time without notice.
3. Pricing & Payment
All prices are listed in US dollars and may change without notice. We reserve the right to correct pricing errors, including after an order has been placed. If a pricing error affects your order, we will contact you before charging you, or we will cancel the order and refund any payment.
Payments are processed securely through third-party providers. By submitting payment, you confirm that you are authorized to use the payment method you provide.
4. Orders & Cancellations
Placing an order is an offer to buy. We may accept, decline, or cancel any order, including orders that appear fraudulent, exceed quantity limits, or contain pricing or product errors. If we cancel your order after you have been charged, we will issue a full refund.
To cancel an order, contact us within 12 hours of placing it. Orders that have already shipped cannot be cancelled, but they remain covered by our 30-day money-back guarantee.
5. Shipping & Delivery
We ship to addresses within the United States, as described in our Shipping Policy. Shipping costs are shown at checkout. Delivery times shown on our site are estimates, not guarantees. If we cannot ship your order within the time we stated, we will notify you and give you the option to cancel for a full refund.
Risk of loss passes to you once your order is delivered to the carrier. If your package is lost or arrives damaged, contact us and we will help resolve it, as described in our Return & Refund Policy.
6. Returns & Refunds
All purchases are covered by our 30-day money-back guarantee. Please see our Return & Refund Policy for full details on how to request a refund.
7. Safe & Responsible Use
Our smokers and wood chips produce smoke and heat. By using our products, you agree to:
- Read and follow all instructions included with your product
- Use the products only for their intended purpose of smoking food and beverages
- Use them in a well-ventilated area, away from flammable materials, and never leave them unattended while in use
- Keep the products, wood chips, and any heated parts out of reach of children and pets
- Allow all parts to cool fully before cleaning or storing
- Charge rechargeable devices only with the included or a compatible cable
Please drink responsibly, and never drink and drive. Barvelle is not responsible for injury, damage, or loss caused by misuse, modification, or failure to follow product instructions.
8. Warranty Disclaimer
Except for any written warranty we expressly provide on a product page or in our policies, our products and website are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all other warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
To the fullest extent permitted by law, Barvelle and its owners, employees, and partners will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our site or products. Our total liability for any claim related to a product will not exceed the amount you paid for that product.
Some states do not allow certain warranty disclaimers or limits on liability, so some of the above may not apply to you.
10. Intellectual Property
All content on this site, including the Barvelle name and logo, text, images, graphics, videos, recipes, and design, is owned by or licensed to Barvelle and is protected by intellectual property laws. You may not copy, reproduce, or use our content for commercial purposes without our written permission.
11. Reviews & User Content
If you submit reviews, photos, comments, or other content to us, you confirm that it is your own and that it is truthful. You grant Barvelle a non-exclusive, royalty-free right to use, display, and share it in connection with our business, including on our site and social media. We may remove any content at our discretion.
12. Prohibited Uses
You agree not to use our site to:
- Break any law or regulation
- Place fraudulent orders or file false chargebacks
- Interfere with the site’s security or operation, including through bots, scrapers, or malicious code
- Impersonate any person or misrepresent your identity
We may suspend or block access for anyone who violates these Terms.
13. Third-Party Links & Services
Our site may link to or use third-party services, such as payment processors and shipping carriers. We are not responsible for their content, policies, or practices.
14. Indemnification
You agree to defend and hold harmless Barvelle and its owners, employees, and partners from any claims, damages, or expenses, including reasonable attorneys’ fees, that result from your breach of these Terms or your misuse of our products or site.
15. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute arising from these Terms or your purchase will be resolved in the state or federal courts located in California, unless otherwise required by law.
16. Changes to These Terms
We may update these Terms at any time by posting the revised version on this page with a new “Last updated” date. Your continued use of the site after changes are posted means you accept the updated Terms.
17. Contact Us
Questions about these Terms? Reach us at:
Barvelle
Email: support@thebarvelle.com